FAQ

Delivery

We know that you’re excited about receiving your brand-new furniture and we’re here to make the process as simple and speedy as possible. We’re committed to making it easier and quicker than you ever imagined to order your perfect furnishings. If you place an order before 12pm, we’ll process it straight away and then ship your furniture on the very same business day. As long as your item is in stock, you’ll be able to benefit from our 14 day delivery service so you can start enjoying your stylish new pieces.

Replacement Parts

We’re proud that we stock only the highest-quality furniture in our range. However, if you find that you’re experiencing any issues with the items that you have ordered or have any parts that are damaged or missing we will send you replacements straight away without any additional cost to you.

Returns

We’re sure you’ll love your affordable new furniture – after all, we’ve selected only the highest-quality pieces that are durable and well-designed. However, we’re committed to ensuring our customers’ satisfaction so in the unlikely event that you find you have any damaged or missing parts, we’ll replace them free of charge without any fuss or hassle.

Warranty

We understand that investing in new furniture is a big commitment. Even at our affordable prices, new furnishings can represent a significant financial outlay. That’s why we’re proud to offer one-year warranties on every item that we sell so you can have peace of mind and confidence in your purchase.